RM Unify and Management Console

[donkeymusic]

Good Morning,

 

Hope you all had a good weekend.

 

Im just looking for some guidance on our inherited RM network.

 

Brief overview, we had a support contract with RM but now only have it for Unify as we have become part of a trust. so RM wont assist any queries relating to Unify and Management Console.

 

Quick question, I am attempting to disable the internet for a user from the console. but i get a permission error that i dont have permissoin to edit a user details. I am using both my admin account and the system admin and both get the same error.

 

Just wondering if anyone can offer any assistance of advice?

 

Thank you

[networkmangler]

Are you trying to do this in the RMMC?

 

If you are all this really does is add the account to a Group ie "SCH Internet Disabled" (The first 3 letters of the group will probably be different for yours)

 

As a work around you could just add the user to that group to remove their internet and then remove the group when you need to give their access back

[donkeymusic]

Thanks, thats good to know.

 

The main issue is why would i be getting the permission error as an admin?

 

Thanks

[networkmangler]

I'm not sure why you are getting the error

 

One thing to have a look at is the groups your account is a member of, is your account a member of the "Domain Admins" group?

 

I think if you have the "Domain Admins" and "Policy Managers" groups you should have access to everything