Teams Phones

[TechMonkey]

An additional question, did you guys manage the change yourself or did you get a company to do it? Part of me feels it shouldn't be too much of a faff, more a co-ordination, but having had a quote of quite a lot just for managing the change I'm wondering if I am missing something major.

[supportman]

An additional question, did you guys manage the change yourself or did you get a company to do it? Part of me feels it shouldn't be too much of a faff, more a co-ordination, but having had a quote of quite a lot just for managing the change I'm wondering if I am missing something major.

 

We got a company to do it, but its pretty easy. It didn't cost much, just a days consultancy and all remote.

 

MS Teams Phones | Design and Management Systems Ltd | DMS (dmsystem.co.uk)

Edited January 10, 2024 by supportman

[supportman]

Can someone clear something up for me please?

 

Previous NM got our Teams phone system through a company called Charterhouse and they use Gamma for the phone numbers. We now need an additional 3 licences/numbers. After a while, they have finally given us 3 extra microsoft licences but I still need 3 new phone numbers so they can ring external. Charterhouse are being less than useless helping me with this.

 

Is this something I can approach Gamma directly to do? or do something in Teams admin? or is it down to the original supplier, Charterhouse, to do for me?

 

Yes just get the numbers from Gamma, I'd personally wait though if you use a 3rd party to buy them would be best to get them to do it all.

[ITGuyNW]

If phones come up for renewal again, I'd definitely do it a different way. Been chasing additional DDI since September and both the third party and Gamma keep pointing at each other.