Google email

[chekmate1984]

Hi all

 

We have a google school, users adding emails to personal phones. At present it creates a work profile and install google management tools.

 

Is there anyway we can turn this off and staff can just install google emails etc like a personal account? Ideally we as IT dont want to manage things so wanted it off.

 

Thanks

[ThatBoringBloke]

In the Admin Console go to Devices > Mobile and Endpoints > Settings > Android Settings.

 

You can specify policies in there.

[chekmate1984]

Thanks, just a query, if we decide to turn it off, would the data be migrated to personal profile like pictures if staff have taken on work profile?

[ThatBoringBloke]

Thanks, just a query, if we decide to turn it off, would the data be migrated to personal profile like pictures if staff have taken on work profile?

 

From memory when you turn it off they will need to delete the profile on their device then re-add the account.

It has been a long time since I looked at this.

[Sonic007]

PITA those Android phones when adding a new Email account.

[jthompson]

PITA those Android phones when adding a new Email account.

 

Really? I've always found Android pretty well-behaved when adding additional accounts. The work profiles feature is awesome, but I appreciate that that OP is not actually wanting that in this case.

[Sonic007]

The thing I have found is that you can end up in a an endless loop where you add and then remove and then add again the work / device profile.

 

Sometimes it is straight forward, other times a real nightmare.

[David44]

The thing I have found is that you can end up in a an endless loop where you add and then remove and then add again the work / device profile.

 

Sometimes it is straight forward, other times a real nightmare.

 

It's worth mentioning that Work Profiles are not compatible with Android Go but it's still possible to attempt to add an account that requires a work profile on an Android Go device and you don't seem to get a meaningful error message telling you why it has failed.

 

Adding a work profile to a regular Android phone has been pretty straight forward though, generally users just do it themselves. They might sometimes ask IT how to do it and they might be in the IT office when they do it but IT don't really get involved, it just works how it should.