Toshiba Dynabook - keyboard /? Key not working

[BlueSkies]

Hello,

 

I have an odd problem that I just can't seem to fix and wondered if anyone here has come across this or would have some other things I could try?

 

I have a Dynabook Satellite Pro laptop that does an odd thing when the /? key is pressed. It displays a +

 

This only happens when logged in to Windows, as if I press the /? key on the Windows login screen in the Username box, the correct characters are displayed.

 

I have tried resetting the regional settings etc but all are UK.

 

I have removed the keyboard from Device Manager and let it reinstall but still the problem remains.

 

If I bring up the On Screen Keyboard the correct characters are displayed when pressing the virtual /? key and if I plug in an external USB keyboard, the correct characters are displayed.

 

Now I'm stumped!!!

Any ideas of what else I could try?!

 

Thanks in advance!

[IRL]

Have you tried updating the BIOS? Weird things like this get resolved with firmware updates.

[BlueSkies]

Have you tried updating the BIOS? Weird things like this get resolved with firmware updates.

Hi

Thanks for the suggestion.

Yes, sorry I forgot to put in my original post that I had visited the Toshiba driver support site and downloaded the latest versions of BIOS and drivers that I thought might help ... but none of them seem to make a difference... I still get + instead of / or ?

Odd!!

[BlueSkies]

Hmmm ... it's just got even odder ...

 

So if I login as Administrator to the local machine - the key works perfectly in Windows and I get / or ? displayed.

 

If I login to the domain, as soon as I am logged in it goes all weird again and I just get + instead of / or ?

 

#verypuzzled!