Senior IT User Support Officer - Oxford - £28,000 to £30,000 per annum

[CJAGroup]

If you offer a good understanding and experience of working with IT systems infrastructure and general user applications, this position offers the opportunity to play a key role providing crucial IT support at St. Edward’s.

 

As Senior IT User Support Officer you will be responsible for overseeing 1st line IT support staff and ensuring that the highest levels of customer service and communication are maintained to ensure the smooth running of the School.

 

Your key responsibilities will include:

 

 

• Providing 1st line, 2nd line, and desk side support to the School’s IT users
  
• Maintaining the IT department’s intranet pages
  
• Assisting with network troubleshooting and projects
  
• Systems and hardware support (desktop, laptop, tablet)
  
• Management of 8x8 phones
  
• Ensuring the correct operation of the School’s printers
  
• Assisting with wider IT department project implementation
  

 

You will need experience gained in a similar role, as well as working knowledge of systems configuration. Experience of providing hardware support and working with MS Office 365 and Windows 10 or later operating systems is equally important. Additionally, you will also need a working knowledge of Active Directory, both on Premise and Azure.

 

For further details and to apply please click HERE.

 

The closing date for applications is Friday 16^th December 2022.

St Edward’s is committed to safeguarding and promoting the welfare of children and the successful applicant will be required to apply for a DBS disclosure.

 

**APPROVED**

Edited December 2, 2022 by Dos_Box