Endpoint Manager Configuration Profiles

[EssentialRug]

Hi there,

 

The entire week I've been having an issue accessing any of the configuration profile blades in Endpoint Manager. I've submitted a support request to Microsoft and whilst they are still looking into it, they are fairly adamant there are no known issues. I can access every other page in Endpoint Manager fine.

 

There was a known 365 issue resolved recently accessing the security blade, but I can access this fine. Below is a screenshot of the error message I'm seeing. Is/has anyone else had this error?

 

 

Thanks!

Edited November 3, 2022 by EssentialRug

[EssentialRug]

All appears to be working fine now, and below is an update to this from Microsoft:

 

"We have checked internally and found one similar case with the same issue. It looks like there was some ongoing issue in the backend related to this."

[jblackburnHWGA]

I had the same issue at the same time Maybe i was the similar case. Had to log it with MS who messed about for a few days and finally got it resolved

[mrnoisy]

I reported this to MS on the 1st November, I was told that it was only effecting some education customers, I had to jump through a few hoops first with first line, changing browsers etc all the infuriating stuff 🤷♂️

Once it went to intune Team it took a few days to sort with the time difference, the case was open for 8 days. strange issue I’ve not seen before good job I have policy backups just encase, I wouldn’t like to re write them any time soon.

[EssentialRug]

I reported this to MS on the 1st November, I was told that it was only effecting some education customers, I had to jump through a few hoops first with first line, changing browsers etc all the infuriating stuff 🤷♂️

Once it went to intune Team it took a few days to sort with the time difference, the case was open for 8 days. strange issue I’ve not seen before good job I have policy backups just encase, I wouldn’t like to re write them any time soon.

 

Very infuriating when you're seeing the issue but Microsoft say 'Sorry, no issue here!'.

 

Can I ask how you are doing your policy backups?

[mrnoisy]

Very infuriating when you're seeing the issue but Microsoft say 'Sorry, no issue here!'.

 

Can I ask how you are doing your policy backups?

 

Think it was from this

 

https://techcommunity.microsoft.com/t5/microsoft-intune/how-to-create-a-backup-of-your-microsoft-endpoint-manager-intune/m-p/2990308

[jblackburnHWGA]

Thanks mrnoisy, i didn't really think i needed to create a backup for the profiles but considering how long it takes to get things to get resolved from MS it sounds like a sound plan