[ms office - 2019] Can't use Online Pictures or Translate functions

[gsk]

Hi All,

 

Been working on this for a while and not really getting anywhere useful.

 

Children and local admins can log on to a PC and use the Online Pictures and Translate functions fine. Staff can't. I've checked filtering and it's allowing the right URLs through and isn't denying any, but it just appears as though it can't get out on to the internet from within office - PowerPoint specifically.

 

The only thing I can think of is GPOs but can't see anything in there that should affect it.

 

If anyone has come across this before and has a quick answer it would be much appreciated!

 

Thanks,

[mrstrong]

probably not this as you say only staff affected but its not your anti-virus misconfigured is it ?

I noticed the other day that our sophos blocks https://translate.google.com/ for example

[Koldov]

Strange children and local admins can use but staff can't... Normally it's local admins can and everyone else can't!

 

On a staff log-in can you check:

 

File > Options > General > Privacy Settings

 

or

 

File > Options > Trust Center > Trust Center Settings > Privacy Options > Privacy Settings (why?)...

 

Look for the 'Turn on optional connected experiences' and see if that is ticked or not.

 

If it isn't ticked there might be a GPO setting for it.