Microsoft Edge - Closing when Printing

[jamwatn]

Hello,

 

We have a problem in our school, where a handful of users cannot print in Microsoft Edge.

 

The browser will immediately close, not leaving a crash report or trace of a closure and will close even if you print to PDF.

I have tried a fresh profile and incognito mode without success.

 

Any ideas where to start?

[TechMonkey]

Three dots and try "Reset Settings".

We occasionally have the issue where you try and print and it just hangs. This normally solves it.

[jamwatn]

Thanks for your reply.

I failed to mention we did try this, as well as completely removing the Edge data folder in the profile.

We've even tried the beta versions of Edge and they exhibit the same behavior.

 

Chrome is unaffected.

[mavhc]

https://support.google.com/chrome/a/answer/6271277?hl=en

https://joji.me/en-us/blog/how-to-troubleshoot-edge-crash-issue-caused-by-third-party-modules/

[jamwatn]

Thanks very much for these.

I have tried both suggestions and unfortunately neither work.

 

The browser does not produce any error logs or crash logs as it doesn't actually 'crash' it just disappears.

[robintech]

does UseSystemPrintDialog https://admx.help/?Category=EdgeChromium&Policy=Microsoft.Policies.Edge::UseSystemPrintDialog do anything

[mitchell1981]

Thanks very much for these.

I have tried both suggestions and unfortunately neither work.

 

The browser does not produce any error logs or crash logs as it doesn't actually 'crash' it just disappears.

 

 

Hi Jamwatn,

 

I don't suppose you ever fixed this one did you? We have the same problem. Can't print anything from Edge at all. Browser just shuts down, and nothing comes out the printer.

 

Have tried the other suggestion of using the system dialogue instead. The dialogue changes, but no difference. As soon as you press the print button Edge closes down and nothing comes out the printer.

 

Thanks.