Steer - AS Tracking

[River]

Does anyone else use Steer AS Tracking for analysing students wellbeing/mental health? Every time we use it there seems to be nothing but technical issues which causes a lot of stress to everyone (me included!). Even with all the advice from Steer the tracking never runs smoothly. If anyone has moved to a different product I would be interested to know what, and if the experience is any better. Feel free to PM me

Thanks in advance