ICT Consultant - £28,000 - £30,000 Dorset

[TIOHR]

ICT Consultant

Dorset region

£28,000 - £30,000

 

Turn IT on are looking for and enthusiastic and motivated person who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team.

The successful candidate will predominantly cover schools in north, south and central areas of Dorset area as well as a school in the Southampton area (once every two weeks). You will be helping schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions.

 

You will facilitate communication between your schools and turn IT on, keep up to date with what services turn IT on can offer, and manage the accounts of your customers. You will be confident and competent in maintaining school computer equipment, install new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have knowledge of common user applications and good experience of using Microsoft Office365.

The ideal candidate will have at least 2-3 years’ experience in working in a previous ICT Technician/2^nd Line support role preferably in the education sector although not essential.

 

You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman’s terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team.

Responsibilities:

 

 

• Resolve technical problems as quickly as possible
  
• Ensure that backup is working and complete a test recovery
  
• Ensure on-going technical problems are logged and tracked in the correct system
  
• Feedback to the school progress at the end of each visit
  
• Ensure that all server recovery material that are required to recover server are readily available at the school and kept in a safe and secure place
  
• Ensure school details are entered on the correct system and server details are kept up to date
  
• If technically possible, ensure the remote log in software is installed on server and that turn IT on account is on the server.
  

 

The role is offered on a full-time basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. Due to the location of schools, you must be able to drive and have your own vehicle to be considered for this role.

In return, we are offering a salary of between £28,000 - £30,000 negotiable for the right person, benefits include a salary sacrifice pension scheme, Benefits & Wellbeing Hub including monthly online retails discounts, eye care voucher scheme, cycle scheme, Mental Health First Aiders and an Employee Assistance Programme

 

turn IT on provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training to over 1,000 schools across the Southeast of England. We put schools and their needs first, taking care of all their technology needs so that they can get on with teaching and learning.

 

turn IT on is a friendly and supportive place to work where people feel trusted and respected, and we are proud of the diversity and flexibility that we have and the breadth of skills and experience of our staff.

 

turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

‘Happy to talk flexible working’

‘Your data matters’

 

**APPROVED**

Edited January 26, 2022 by Dos_Box