Teams Assignments in iPadOS - error

[saintoctopus]

Hello

 

Are there any iPad/Teams users out there who are experiencing an issue with Teams Assignments in the app? We're finding that any attachments can't be opened, and you get a generic 'Sorry, something went wrong' message. Similarly, students can't upload attachments to assignments either

 

Can't just be us, can it?

 

[tg12]

I've not seen this particular issue, but I had pupils with issues in Teams with assignments linking to a form not wanting to open within the app, on both iPadOS and Mac, only workaround was to ask the pupils to open them in the web version of Teams.

[Spenny]

We have a similar issue. I have so far only seen it happening on the phone app. Android and Apple. Edited November 22, 2021 by Spenny

[clareq]

We've had reports of the same in iOS

[saintoctopus]

I tried to report it to Microsoft as a ticket - they sent back diagnostics for Windows. Still waiting

 

I also tried to report an issue via 'Service Health' in the admin console, but they have just come back with 'No issue found'

 

I'm glad to hear it isn't just us...I'll keep you posted

[saintoctopus]

Still nothing from Microsoft. The latest was yesterday that their 'support leads are reviewing the case'

 

Anyone not having this problem? What version of the iOS app are you running?

[saintoctopus]

Microsoft have escalated the issue to the engineers.

[saintoctopus]

Good morning

 

Nearly a month later, Microsoft finally took us seriously and this issue officially became an incident in the support centre last night. Hours later, they have isolated and resolved it.