Smoothwall cloud Filter For Laptops Mode 1

[Disease]

Hi,

 

I have been following the instructions sent to us by our ISP on how to set devices up for cloud filtering.

 

I have a domain joined device I am going to give to a student to use at home, the Unified Client Agent installed using Group Policy and it set the serial etc but I only get Mode 1 on the diagnostics page.

 

Is there anything I have missed, I am following the instructions set out here

 

Install CloudFilter on Win 10 Domain joined devices.

[ibpalle]

If you are still behind a Smoothwall transparent proxy when testing this, make sure you add the 'Smoothwall products' to a Do not filter policy.

 

Also remember to configure https://kb.smoothwall.com/hc/en-us/articles/360015978080

However, this will only take effect after the client goes into mode 2.

[tom_newton]

For mode 1 you need 3 things - username, config and a blocklist - does the daig page show all these 3 available?

[Disease]

For mode 1 you need 3 things - username, config and a blocklist - does the daig page show all these 3 available?

 

This is the output from the Diagnostic page:

 

{
   "copiedAt": "Thu Sep 16 2021 11:26:30 GMT+0100 (British Summer Time)",
   "license": [
       "cldflt",
       "core"
   ],
   "connection": "connected",
   "filterMode": "Mode 1",
   "policyName": "",
   "generatedEpoch": "Could not retrieve generated timestamp.",
   "generatedDatetime": "Invalid Date",
   "blocklistVersionDatetime": "Thu Sep 16 2021 03:45:02 GMT+0100 (British Summer Time)",
   "blocklistVersionEpoch": "1631760302",
   "lastSentLogs": "never",
   "username": "",
   "ipAddressPublic": [],
   "ipAddressPrivate": [],
   "outsidePremises": "Not configured",
   "directoryGroups": [],
   "mappedGroups": [],
   "provisioningMessage": "Smoothwall 1.0.25179",
   "lastSecretKnockDetails": "Not yet knocked",
   "tenant": "global"
}

[Disease]

It does seem to be blocking sites though as I tested it tethered to my phone so it wasn't connected to our on prem smoothwall.