O365 - Activation Prompts

[stebo730]

We are getting an issue whereby users are now getting prompts to login and Activate Office, most are not doing it properly and all their Office product have a red banner saying that it is unlicensed and all features not available.

 

It seems to be maybe on PCs not used for a while.

 

Does anyone know why this is happening and to minimise these Activation prompts - we havent had this before and have used the O365 or Click to run version of Office for a few years now.

 

I am in Scotland so our schools return next week and will be a nightmare if pupils have to Activate Office on every PC they log into.

 

Thank you.

[Boredguy]

If you reboot an affected station, is the issue still occuring?

 

When I've had that last term, it was due to the station firewall and proxy not being picked up correctly and a reboot was enough for the GPO to get reapplied fully so it could sign in correctly.

[stebo730]

Unfortunately not. It still kicks in and when the same person logs into a different PC it will prompt again. Dont get me wrong it will work if the person Activates it correctly but most aren't doing that and sometimes you even need to log out of Office close everything down and start again.