[2004, 20h2] Installing network printer hangs at "Device Setup In Progress"

[DavR]

I'm just on the cusp of rolling out 20H2 (currently on 1909) and have just noticed this problem today on my first few machines. When installing a network printer, either manually or by GPO, it hangs at "Device setup in progress" for AGES, like, more than 15 minutes, when you look at it through Devices & Printers in Control Panel.

 

 

The odd thing is though, when you look at the printer list from a standard print dialogue, they are there and ready to use, so I guess at least it's not impacting the user experience too much. Reading around, I've seen it discussed where this is caused by Windows looking online for metadata (printer icons etc) so have disabled this as per the GPO setting in this link, which has at least stopped some weird behaviour around printer names not showing up correctly.

 

It mainly seems to be the driver for the HP LaserJet M404-M405 series that is behaving like this, which is annoying as we're on the latest version and found they behaved poorly on the HP Universal driver. So I guess maybe it's an incompatibility between that driver and 20H2? Worked OK on 1909!

 

Anyone else seen or have any wisdom on this? I'm trying to decide whether this is something I can shrug off and hope doesn't cause too much hassle, or if I need to spend more time working on it.....

[Davit2005]

Are you doing these as a share (from another pc/server) or a direct connection to the printer i.e. tcp-ip specifying the actual printer IP address to the client?

[DavR]

From a share on our print server.

[ZeroHour]

Microsoft released:

https://support.microsoft.com/en-us/topic/july-27-2021-kb5005394-os-build-17763-2091-out-of-band-58863c8f-e514-47cc-b68e-14dbb883777f

 

Its more related to smart card use and printers breaking but I thought it may be worth looking at in case.

[DavR]

Microsoft released:

https://support.microsoft.com/en-us/topic/july-27-2021-kb5005394-os-build-17763-2091-out-of-band-58863c8f-e514-47cc-b68e-14dbb883777f

 

Its more related to smart card use and printers breaking but I thought it may be worth looking at in case.

 

 

It's a fair shout, you never know. That update only seems to be for LTSC version though, unless I'm missing a link. I'm using regular Enterprise 20H2.