smoothwall cloud filter local groups empty

[ricky15100]

Hi all

 

I have the azure directory working and synced on smoothwall, i have mapped azure groups with local groups, i have deployed the edge browser settings to a client, the edge extension is installed, however when i go to the diagnostics page on the client, it shows that the local groups are empty and the group mapping is set to "Default user"

 

Any help would be greatly appreciated

[Shadow_Walker]

Hi all

 

I have the azure directory working and synced on smoothwall, i have mapped azure groups with local groups, i have deployed the edge browser settings to a client, the edge extension is installed, however when i go to the diagnostics page on the client, it shows that the local groups are empty and the group mapping is set to "Default user"

 

Any help would be greatly appreciated

 

Is the correct user logged in on the diagnostics page?

[ricky15100]

HI Shadow

 

Yes the correct user is showing in the diagnostics page

[ibpalle]

Is the diagnostics page showing mode 1 or mode 2 for the extension? If 1, that would mean that client hasn't received the config from the cloud controller yet. Could you make sure the category 'Smoothwall products' is in a 'Do not filter' policy in your filter config?

[ricky15100]

HI ibpaile

 

Yes it is showing mode 2. I dont have a smoothwall products category? i am running leeds 40 just so you know

[ibpalle]

The 'Smoothwall products' category is part of the blocklist under the 'IT and Technical' header so you should have it available. Please update the Leeds 48 asap - there have been multiple changes to address Azure AD setups, which hopefully will address the issue you are seeing.

[ricky15100]

Hi ibpalle

 

its definitely not there, i will upgrade tonight, and see if it resolves the issue

 

Thanks

[ibpalle]

Soz, my bad. It's in the Web infrastructure section.

[ibpalle]

By the way, we publish a pdf with all categories and descriptions of them on our KB here - updated whenever changes are made to the category list.

 

https://kb.smoothwall.com/hc/en-us/articles/360004511520

[ricky15100]

Hi ibpalle

 

I have updates smoothwall to leeds 48 now, and i have allowed smoothwall products, but still no joy

[ibpalle]

Does the portal.smoothwall.cloud show the current policies on your SW ?

[ricky15100]

Hi ibpalle

 

Yes it does