TwistedHelixis Posted June 21, 2021 Posted June 21, 2021 Hi all, this is our first year using Chromebooks 1-2-1 in years 5 & 6. What is the best way to remove the old years 6 account, so it's ready to handout to the new year 5 class in September. Hopefully I can just click a button and don't need to log in using my 'Chromesetup' account on each one.
jthompson Posted June 21, 2021 Posted June 21, 2021 You probably don't 'need' to do anything, but the powerwash feature is what you'd want to scrub off any prior user account data from the device. You won't need to login to do that. If you haven't used powerwash before, check your settings for it in Google Admin to set your devices to automatically re-enrol to your domain after a powerwash (https://support.google.com/chrome/a/answer/6352858?hl=en). To perform a powerwash, press Ctrl+Alt+Shift+r on the login screen and then proceed through the confirmation. https://support.google.com/chromebook/answer/183084?hl=en 1
paulkerton Posted June 21, 2021 Posted June 21, 2021 Hi all, this is our first year using Chromebooks 1-2-1 in years 5 & 6. What is the best way to remove the old years 6 account, so it's ready to handout to the new year 5 class in September. Hopefully I can just click a button and don't need to log in using my 'Chromesetup' account on each one. Have you got them setup already to remove the accounts on log out in your devices OU? 1
Danp Posted June 21, 2021 Posted June 21, 2021 Hi all, this is our first year using Chromebooks 1-2-1 in years 5 & 6. What is the best way to remove the old years 6 account, so it's ready to handout to the new year 5 class in September. Hopefully I can just click a button and don't need to log in using my 'Chromesetup' account on each one. You can clear profiles from the Admin section. 1
PotNoodleTech Posted June 22, 2021 Posted June 22, 2021 You can clear profiles from the Admin section. Seems to take ages though. a powerwash is a couple of minutes and then done. We do powerwash all ours if they are going back out.
jthompson Posted June 22, 2021 Posted June 22, 2021 With automatic re-enrollment in place, the powerwashing of a fleet of Chromebooks could just be farmed out to any suitable helpers, so you needn't have to do the entire lot yourself.
Danp Posted June 22, 2021 Posted June 22, 2021 Seems to take ages though. a powerwash is a couple of minutes and then done. We do powerwash all ours if they are going back out. Clearing profiles only takes a few seconds for me. Agree though, if handing a device to someone else, I would either powerwash or reinstall from USB. Fine for one or two units at a time, but if it's a whole year group that would take ages.
paulkerton Posted June 22, 2021 Posted June 22, 2021 Remote powerwash was announced recently. It hasn't been released as of yet, but it shouldn't be too far away!
PotNoodleTech Posted June 22, 2021 Posted June 22, 2021 Clearing profiles only takes a few seconds for me. Agree though, if handing a device to someone else, I would either powerwash or reinstall from USB. Fine for one or two units at a time, but if it's a whole year group that would take ages. As in google admin interface, selecting the Chromebook and clearing profile? never seemed to work always used to sit there doing nothing for me?
Danp Posted June 22, 2021 Posted June 22, 2021 As in google admin interface, selecting the Chromebook and clearing profile? never seemed to work always used to sit there doing nothing for me? Yeah, I do a couple a week. Normally because PaperCut has failed to work for someone.
TwistedHelixis Posted July 1, 2021 Author Posted July 1, 2021 Selecting a device and clicking reset > clear user profile does work :-) 1
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