Not receiving tickets from Spiceworks

[kyazze]

Hello Members,

 

Chris Here. I have been using spiceworks for last 2 years, but unfortunately it has started misbehaving and we can nolonger receive User Tickets. when i tried reconfiguring it, its displaying smtp via proxy not supported.

 

We are using office365, and our company we don't have proxy server.

 

Any advice concerning this.

[elsiegee40]

Moved to correct forum

[elsiegee40]

Can anyone help this Edugeek?

[localzuk]

What SMTP settings do you have in Spiceworks?

[Scifigirl]

settings should be this with your service desk email in the username

[Danp]

Can you login to the mailbox of the account that Spiceworks is using? That would rule out password update issue etc.