Casio Emulator Support

[Dipl0]

Hi All,

 

First post so be kind!

 

We are having some issues with our Free Casio Emulator License.

 

They appear to be showing as licensed but they're not showing up at all in the licensing server and unable to reassign them. I have been trying to contact the Casio support for weeks, sent multiple tickets to their support and normal departments but had no response.

 

I spoke to Casio's main support and they mentioned that the emulator team is email only which is not ideal...so multiple emails and tickets later and still...no response...this has been almost a month now. Any idea if Casio Emulator support is even active or have they Furloughed everyone?!

 

Thanks!

[Steve21]

Are you sure you installed them as Network licenses? There were two types you could request, one which is standalone and locked to an install, one that uses the network seats

 

Steve

[Dipl0]

Sure as anything. They have actually been working fine for the past year or so anyway but now recently the issue has occurred.

 

Seems like a license issue as it says "The License activation limit has been reached" but it's not activated at all currently.

 

Zafer