kennysarmy Posted May 10, 2021 Posted May 10, 2021 Have a couple of users with this issue today on Microsoft Email. Anyone same or any ideas?
synaesthesia Posted May 10, 2021 Posted May 10, 2021 Ooooh that's good to know, got a couple of those here this morning yet nothing on the health page. Fine internally.
kennysarmy Posted May 10, 2021 Author Posted May 10, 2021 Found this where it is being discussed. https://docs.microsoft.com/en-us/answers/questions/386243/outlook-asking-for-34changekey34-upons-clicking-34.html
Simcfc73 Posted May 10, 2021 Posted May 10, 2021 Mine is playing up massively... loads of stuff in the High Confidence Phish folder.
free780 Posted May 10, 2021 Posted May 10, 2021 Mine is playing up massively... loads of stuff in the High Confidence Phish folder.Yep has been a problem for the last few weeks. Lots of false positives.
Simcfc73 Posted May 10, 2021 Posted May 10, 2021 I don't use the quarantine though as I have a third party spam system. When I look at the recommended settings its this rule that seems to have been enabled. High confidence spam detection action Default - Move to Junk Email folder - Apr 8, 2021 10:03 PM - Quarantine message - Adopt Also loads of external mail is being flagged.
Disease Posted May 10, 2021 Posted May 10, 2021 We have had this exact problem start last week for 1 or 2 users, there is an incident under service health saying Some users may not be able to send or receive email.
Simcfc73 Posted May 10, 2021 Posted May 10, 2021 It won't let me release anything from the quarantine either. This one from the NHS was blocked too Message ID<0102017954f7fe0f-24fd594b-2cea-4353-8cf5-6d85a65e5a52-000000@eu-west-1.amazonses.com> Sender [email protected] Received (UTC +01:00)10/05/2021 07:30 SubjectNHS COVID-19 Notification Quarantine reasonHigh Confidence Phish Policy typeHosted content filter policy
Simcfc73 Posted May 11, 2021 Posted May 11, 2021 I should get on this thing called twitter Microsoft 365 Status on Twitter: "We’re investigating an issue with email flow, links within email messages and the Microsoft Defender portal. We’ve identified the cause and performed actions to mitigate impact for new emails.... continued...." / Twitter Spent a couple of hours removing the quarantined emails
Bob_the_Goon Posted May 14, 2021 Posted May 14, 2021 Are you guys seeing a lot of emails being marked as Junk which previously wouldn't have been i.e. emails between school domains? We've seen this a lot recently and seems to be getting worse. If so, have these issues improved for you?
kennysarmy Posted May 14, 2021 Author Posted May 14, 2021 Are you guys seeing a lot of emails being marked as Junk which previously wouldn't have been i.e. emails between school domains? We've seen this a lot recently and seems to be getting worse. If so, have these issues improved for you? Not seeing that issue here I don't think.
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