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User not seeing chrome or bottom banner just finder app


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Posted

Hi all

 

I am not the best with Mac (i am sure many would say same in IT sadly)

 

I have user at school who when he logs in wants chrome installed for his profile. He also has no icons in the bottom banner or ribbon whatever its called, just has finder.

 

When another user logs in, they can see chrome, and the banner with loads of apps.

 

I have access to the mac server and had look at profile manager but cant find anything obvious.

 

Is there something i need to do like gp update we have for windows?

 

Thanks

Posted

Hello

Usually you will want to look for Dock in settings under profile manager. This could be for the user or device or group in settings (see image).

profile_manager.jpg

Then in the Dock setting, under Dock Items you will need to put the link to the software with the code //Applications/Firefox.app for the program to appear in the dock.

Dock_settings.jpg

 

Alternatively, the other user has manually added the apps to the dock or when the app was open, clicked and hold on the app, then click on "keep in dock" from the pop-up menu.

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