Teams APP crashes whilst sharing screen

[LeMarchand]

Couldn't decide on a more specific place - mods feel free to move.

 

Just getting reports that "all through lockdown" the Teams app has been crashing when screen sharing is attempted. The browser version seems fine, but apparently doesn't have the same functionality.

 

Anyone got any insight or a fix?

[chazzy2501]

nope, ipad screen sharing seems to work for about 3 minutes, then will stop working. Laptops through the app, don't have these issues but can take ages to kick in.

[AJWhite1970]

I tend to find blitzing the entire contents of c:\users\username\AppData\Roaming\Microsoft\Teams and then restarting teams cures most evils - this is the cache and settings folder, it just rebuilds if it's not present