Groupcall Xporter

[DSAGEY]

Hi,

 

I am setting uo Groupcall Xporter on my Windows 2019 server, but I keep getting the message saying "failed to connect to xporter@localhost:6000"

 

 

Is anyone else getting this? or is it something I need to change?

 

Thanks

[jonnykewell1]

Did you find a fix for this @DSAGEY?

[cullingsh]

Might sound a basic question,. but is the groupcall service running?

[jonnykewell1]

Found out the issue was Sophos blocking the application. Unblocking the app and then running the installer from 'C:\Program Files (x86)\Groupcall\Xporter\XporterUpdate' restored the files, picked up the jobs and started running again.

[DSAGEY]

Sorry - yes I contacted the company directly and they remoted onto the server and did a fresh install.