GSuite Admin iOS app only for super admins?

[Sheridan]

I’m trying to get some users who have full G Suite user management rights (and regularly use this via the web interface) to use the iOS Google Admin app to be able to reset password etc using a tablet

 

However when they’re signed in to the app it simply says that they need to be a super admin. This seems odd to me as the app has very limited functionality and is mainly user management anyway, and you don’t want too many super admins anyway.

 

I haven’t had a straight answer from Google support yet as they don’t seem to know either, they have had me switch on the admin api access to unrestricted but it didn’t work.

[Primus]

I believe it is only for super admins - the description on the App Store says:

 

FOR WHOM? - This app is only for super administrators of Google Cloud products, including G Suite Basic, G Suite Business, Education, Government, Google Coordinate, and Chromebooks.

[Sheridan]

I believe it is only for super admins - the description on the App Store says:

 

FOR WHOM? - This app is only for super administrators of Google Cloud products, including G Suite Basic, G Suite Business, Education, Government, Google Coordinate, and Chromebooks.

 

Lol, typically I hadn't read that bit - I'm not sure why I then spent over an hour with their support going through this!