SIMS address validation

[bfelton]

Just wondering if anyone else is having issues with the address validation service in SIMS today... it would appear that http://www.capita.co.uk has become http://www.capita.com , do we think that this could have broken the address validation service? We are getting 403 errors in our smoothwall which matches the 403 error when browsing to http://www.capita.co.uk..

 

Any input would be gratefully received!

[MrMat]

Yeah we're having an issue with Address Validation as well so you're not on your own.

 

I've put a thread up on MyAccount to see if others are getting the same thing.

[BradShort]

Working here

[Hardeep_Sco]

Hi guys,

 

Did you resolve the issue? I am having the following Issue,

 

the system was unable to verify a connection to the internet. Certain Optional SIMS .net features may be unavailable.

 

Any ideas?

[MrMat]

Hi guys,

 

Did you resolve the issue? I am having the following Issue,

 

the system was unable to verify a connection to the internet. Certain Optional SIMS .net features may be unavailable.

 

Any ideas?

 

We discovered our issue was a weird SIMS bug!

 

Long story short, if we go into SIMS Services and test it always fails. Once failed, it locks the address validation down so if you go to a pupil record and try to validate it fails.

 

However, if you open SIMS (DO NOT go to SIMS Services) and go straight to a pupil record and validate, it works just fine.

[round2it]

i had a similar issue last year where i had to update dot net for address validation to work

[Hardeep_Sco]

I have connected to another school, I have tried it in the office and all I get is the following "the system was unable to verify a connection to the internet. Certain Optional SIMS .net features may be unavailable".

 

I have applied the activation patch 7186 at a school but didn't make a difference.

 

It seems there is an underlying issue, unless I am wrong.

[round2it]

working here

can you ask the isp to do a trace on the pc you are testing from just to see if something is being blocked

[Hardeep_Sco]

I have tried it at 2 schools now, on 2 different ISPs and none of them are working.