tj2419 Posted August 29, 2019 Posted August 29, 2019 I took a friend to the garage this morning and whilst in the shop someone has crashed into the side and really dented the front wing above the tyre. They have CCTV and are checking if there is anything on it but wondered if anyone knew whether I have a particular right to request a copy of the footage regardless of if they say you can see anything so I can check myself? Thanks
LincolnE Posted August 29, 2019 Posted August 29, 2019 https://ico.org.uk/your-data-matters/cctv/ "You have the right to see CCTV images of you and to ask for a copy of them. The organisation must provide them within 30 calendar days. This is called a Subject Access Request. You will need to provide details to help the operator to establish your identity as the person in the pictures, and to help them find the images on their system." So technically you've got something enshrined in law, but obviously it's up to them to follow that practice. Personally I'd wait and see what they say, they might happily give you a copy anyway. Probably worth asking in any case, before going down the extreme route.
Disease Posted August 29, 2019 Posted August 29, 2019 But if he is not in the footage then he is not entitled to it, so they could refuse and be justified in their refusal as it would not be part of the subject access request.
Meldrew Posted August 29, 2019 Posted August 29, 2019 I'd start by saying that your insurance company will need it. 1
hardtailstar Posted August 29, 2019 Posted August 29, 2019 But if he is not in the footage then he is not entitled to it, so they could refuse and be justified in their refusal as it would not be part of the subject access request. If their car is in the CCTV then they would be in it parking up etc. You'd be able to request the footage from the whole time.
Disease Posted August 29, 2019 Posted August 29, 2019 If their car is in the CCTV then they would be in it parking up etc. You'd be able to request the footage from the whole time. Surely only the part of them getting in and out of the car as that is personal data, the car itself is not personal data. There could be an argument that giving out the footage of someone hitting it is handing over someone else's personal data and only available to law enforcement etc..
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