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Posted

Hi all,

I’m currently having a problem with the SIMS installations and it’s giving me a error saying that ‘The infrastructure files are not found’ but, I’ve been searching for these SIMS infrastructure files but I have problem locating them.

Could anyone tell me what folder path which I should go through and to anyone’s concern, the SIMS folder paths have not been modified or changed.

Thanks,

Sam

Posted

Seems like a silly question, but worth asking: Have you run SIMSInfrastructureSetup.exe?

 

For us this is found in:

 

\\SIMSServerName\SIMSROOT\sims\Setups

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Posted

At the moment, I’m deploying a test SIMS virtual machine but, currently it’s not domain joined and by Capita support, I should run the setup files but, I’m getting errors saying that “The SIMS infrastructure is missing” and I called Capita Support again and they recommend to domain join it and deploy it over SOLUS.

I have currently set the permissions but should I join it to a domain and deploy it over SOLUS?

If you are wondering, I am a noob to SIMS.

Posted
I've seen that before. I got round it by running each of the exe in turn, rather than SIMSinst - so SIMSInfrastructureSetup.exe, SIMSApplicationSetup.exe, SIMSAMParksetup.exe and lastly SIMSManualSetup.exe
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