Youtube being allowed on Netsweeper

[TMBS]

Anyone else having this issue? Our students can currently access YouTube...

[Jawloms]

Schoolsbroadband and Netsweeper here. All fine, students can't get on YouTube.

[SchoolsBroadband]

Anyone else having this issue? Our students can currently access YouTube...

 

Hi Tracey,

 

If you call the support desk they'll look into it for you.

 

By default it should be banned so I wonder if there's been some configuration changes on your netsweeper instance?

 

Thanks

 

Dave

[TMBS]

Hi Tracey,

If you call the support desk they'll look into it for you.

By default it should be banned so I wonder if there's been some configuration changes on your netsweeper instance?

Thanks

Dave

 

They were already on it Dave! I just wanted to give a heads up to anyone else that wasn't aware. We've had this issue a couple of times recently though despite YouTube being blocked on Netsweeper-not sure why.

[TMBS]

Hi Tracey,

If you call the support desk they'll look into it for you.

By default it should be banned so I wonder if there's been some configuration changes on your netsweeper instance?

Thanks

Dave

Logged this with Schools Broadband support yesterday but students are still able to access YouTube. Netsweeper gives a connection error when I log into it so it's hard for us to try and monitor the traffic and what URLs are being allowed (I've logged a call for that this morning).

 

Frustrating that something that should be so simple takes too long to be resolved...