[ms office - 2016] Shared calendar is blank

[rickjames]

Afternoon all,

 

I've a user who has Reviewer delegation for another user's calendar in O365. However, when they try and add the calendar in their Outlook 2016 (Mac) it's completely blank.

 

She can access the calendar within OWA, I've removed/re-added delegation rights, cleared the calendar cache, removed the user's account from Outlook entirely to no avail. She has permissions to other calendars that populate just fine, and other users on OS X (including myself) can view the calendar fine.

 

Think it's fair to assume there's some kind of syncing issue with the client, but not sure what it might be exactly? Her own mailbox/other calendars etc sync as they should do.

 

Any other ideas/advice would be much appreciated!

[rickjames]

A small bump. Tried it again, same issues. Doing my head in!

[ricki]

Get the person who has shared the calendar with you to unshare the calendar and then share it again with you.

 

Also try accessing the calendar using the online version of office 365. If this works it's a problem with the Mac

 

Richard