talksr Posted October 29, 2018 Posted October 29, 2018 Hi there, Any ideas on what could be causing this... Have a very high specced, Dell desktop computer with 16gb RAM, i7 Processor, 256gb SSD and 2TB hdd. Running Windows 10, runs smoothly, but sporadically and regularly shows the blue screen of death with varying errors for why it is doing so. I have ran countless Dell hardware tests and nothing is detected. Device manager is all good, no issues. All drivers and chipset drivers are up to date. Windows is fully up to date. Have performed CHKDSK Have also performed full (7 hr) Dell bootup hardware test, and the issue is still happening. Computer is new and has a 1year warranty, just wondering if anyone has any ideas on what this could be. Interestingly, as an example, say it blue screens at 11:10 am. I would be using computer up until this time, and I am finding that the event logs stop at 11.00am and the next entry is 11.11 to say the computer booted up. There seems to be nothing getting recorded in the logs. Really odd. This is a factory new system, it came specced from Dell and has not been opened and had hardware tampered with. Can't get my head around what else it could be. Any ideas?
Arthur Posted October 29, 2018 Posted October 29, 2018 I have ran countless Dell hardware tests and nothing is detected. Running MemTest86* might be worth a try. I have had Dell PCs that pass all of the hardware tests, but fail when testing the RAM with MemTest86 because it is more thorough. * The free version. sporadically and regularly shows the blue screen of death with varying errors for why it is doing so. Is the file listed in the BSOD always the same regardless of the error message or code? e.g. tcpip.sys, ntoskrnl.exe
LeMarchand Posted October 29, 2018 Posted October 29, 2018 Not used it, but Resplendence Software - WhoCrashed, automatic crash dump analyzer may be worth trying if the license allows.
chazzy2501 Posted October 29, 2018 Posted October 29, 2018 are you running 1809? re-install Windows using 1803
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