Disable users in SIMS

[Disaster]

I thought this would have been obvious, but apparently not!

 

I'm having the same issue as someone else whereby the If the Service Agreement box is filled in, even with an end date and and end date in Employment Dates, their accounts are still active.

 

This is an issue because in theory they can access Insight, which is accessible from anywhere.

 

Cheers peeps!

[Esteban_Child_of_the_Sun]

Focus | System Manager | Manage Users, locate the staff in question, open their record then remove the tick from the active box and save.

[Disaster]

Thanks so much, looked everywhere apart from there! This will give admin something extra to do for the next 2 weeks!

 

Cheers

[Disaster]

Just one more question though, for some reason I can;t find some staff in system manager, although I can find them from the homepage search. Any ideas on that?

 

Thanks again

[ollyyllo]

System Manager will only list users who have logon rights to sims, not all staff members recorded in sims may have been setup to have access e.g caretaker.

[Disaster]

Thanks, I think it's also down to dates, they don't seem to appear until I have put in a start/end date. Thanks for your help, I can now crack on with this.

[Esteban_Child_of_the_Sun]

System Manager will only list users who have logon rights to sims, not all staff members recorded in sims may have been setup to have access e.g caretaker.

 

I'm probably being pedantic, but just to clarify a point. A person in SIMS only get the role of "user" once they have been assigned a System Manager login, as the OP was asking how to disable users I had assumed they meant in the SIMS role definition sense and not generically people accounts in SIMS

[Disaster]

It's all a bit confusing! (It's also no really my job but the data manager is off at the moment).

What I'm trying to achieve is that I only have current members of staff active but also that only current active members of staff show on Insight (our parent portal). I have about 250 extra accounts on there that shouldn't be there, but, I can't tell why some ex staff members are appearing on Insight and some others aren't. At this moment I'm exploring the possibility that it's the role that is enableing them an account in Insight, as it could be that if their Role has Ex Employee, then I don;t think they appear. I could be wrong though.

I think I'll just log a call actually