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Posted

Hi all,

 

I'm hoping someone might be able to clarify the situation with SMART Notebook 11.4 for me? I'm aware that 11.4 is no longer supported on Windows (which is fair enough, it's very old) but are we still freely able to use it?

 

I can't get the software to install but I believe it is s because the site I'm at is on Windows 10 1803 and fully up to date via WSUS. It was previously installed via Group Policy however the software uninstalled itself - do we know if an update from SMART killed the software or if it's simply fallen victim to a Windows Update? Issues with .NET 4.7 perhaps?

 

Grateful for any information on this!

Posted

I've just installed it on our newly imaged 1803 machines over the last week. No reports of it uninstalling yet!

 

I've somehow mislaid my admin install packager, so had to do it manually [emoji17]

 

I also manually installed the latest drivers before installing smart notebook. Don't know if that makes any difference, but it works...

  • Thanks 1
Posted

We have it installed on a good number (>25) of our machines here, didn't require loading any other versions of .Net that I can remember.

 

The only issue we've had previously, is SMART Ink causing issues with certain Office apps.

The drivers that come with the installer seem to work fine, as do the updated drivers (v12.10 I believe)

 

Running 1709/1803 :)

  • Thanks 1
Posted
Thanks guys, I think there may have been a rogue GPO causing problems. I've since been able to get it to work installing via start-up script. Another EduGeek user kindly uploaded the 11.4 package. Seems to be ok now!
  • 4 weeks later...

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