Impero MSI Not Installing

[talksr]

Hi there, we have just signed up for Impero for one year. It comes with a deployable MSI.

Their technical team have added it via Group Policy, but I am seeing the following two errors in the individual computer event logs. Can anyone tell me what these mean?

 

“The assignment of application Impero Client from policy Impero failed. The error was: %%1274”

“The removal of the assignment of application Impero Client from policy failed. The error was : :%%2”

[localzuk]

This is usually down to asynchronous policy processing I believe:

 

https://serverfault.com/questions/44257/group-policy-installation-failed-error-1274

[Mic_Impero]

Hi @talksr

 

If we can be of any help directly, please do contact us in the support team - [email protected] or 05109 611 341.

 

Kindest regards

Mic Sanderson

Impero

[talksr]

This is usually down to asynchronous policy processing I believe:

 

https://serverfault.com/questions/44257/group-policy-installation-failed-error-1274

 

 

Thanks for your help with this.

Ok, I have followed the guide and added in "Always wait for the network at computer startup and logon - Enabled" onto one of the GPOs within the correct OU. Have restarted the machines a few times, but still, it does not want to install.

 

In the event log, under System, I am now getting 5 events.

In order:

Information, Source: Application Management Group Policy: The description for event ID 301 from source Application Management Group Policy cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted.

The following information was included with the event:

Impero Client

Impero

 

The handle is invalid

 

Next event, similar text to before but this time, further down: ImperoClientSVC "C:\Program Files (x86)\Impero Solutions Ltd\ImperoClientSVC.exe"

user mode service

auto start

LocalSystem

The handle is invalid

 

 

Various other errors, all saying at the bottom, the handle is invalid.

 

Any ideas?

If I run the Impero MSI manually, it runs with no issues, so doesn't look like the MSI can be corrupted.

[speckled]

Check the required .net framework is installed, i had this exact issue, it turned out when i tested the manual install it worked because .net was installed on the test PC i was using but failed on other devices, when i checked the .net framework had not installed.

[speckytecky]

If you are signed up to Impero for the year then part of that is accessing their superb support. When I was working an Impero setup never once did I seek their support without a speedy resolution - pretty often through a remote session which actually taught me a thing or ten in the process.

[keyboards]

Yeah contact their support, it's quite good

 

Double

Check

Net Framework is installed

In Windows that netframe work services are enabled