Brave_heart Posted June 27, 2018 Posted June 27, 2018 Just setup the Liberum Helpdesk at another school - I like it - it is plain and simple and relatively customisable. However I cant get search to work. It is configured to use the Access MDB but searching for a ticket number or a knowledge base comes up with either an error or nothing. its while since I setup the last one and I have forgotten if I have missed something. Anyone that point me in the correct path to make search work? Thanks!
bossman Posted June 27, 2018 Posted June 27, 2018 @Brave_heart Have you got full text search enabled in the default site settings? "KB-SQL Full-Text Searches: enabled" 1
Brave_heart Posted June 27, 2018 Author Posted June 27, 2018 duh!! I knew it would be something simple. Thanks. Still get the error not found when searching on a ticket number
bossman Posted June 27, 2018 Posted June 27, 2018 Still get the error not found when searching on a ticket number What does the error state?
Brave_heart Posted June 27, 2018 Author Posted June 27, 2018 actually scratch that - I got another error message as I am not using SQL - only Access - - - Updated - - - Error Problem ID XXX was not found in the dtabase
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