Apple School - Enrollment problem

[techie17]

Is anyone else getting an error when trying to enroll in Apple School Manger? I've tried it over the last few days and displays the error after clicking submit.

 

Thanks

[Brimstone]

What web browser are you using...?

 

ASM only supports Safari v9.0 or higher, Chrome 35.0 or later or MS Edge

[techie17]

Tried multiple computers, browsers and networks but no luck. Apple say they have been receiving enrollments from others fine though.

[CommodoreS]

What is the error message specifically saying?

[techie17]

It says Apple School Manager has stopped responding. It also has a more detailed message but it wont allow me to copy and paste. Ive even tried making up details and tried to enrol and its still doesn't work and I'm on a Mac Pro at home! Edited June 15, 2018 by techie17

[Brimstone]

Making up details will not work......

 

Apple School Manager requires that you add the following;

 

Your actual name and position with a real email address.

 

Unless you are the headteacher, or BM your can only go so far, you have to then add the name and contact info for someone in authority at your school to sign up on the schools behalf. They receive an email from Apple with a link to verify, then Apple call the school to speak to them. Once this is done Apple email them to confirm this, they again click a link, then Apple email you with a link to complete the enrolment process.

Edited June 15, 2018 by Brimstone

[techie17]

Making up details will not work......

 

Neither do the actual details! and for two different schools. It’s at the very start of the enrolment process when you click on “Enroll Now”

 

It looks like there’s an issue if it’s enrolled as the UK as if it’s enrolled under the US, it accepts the submission.

Edited June 15, 2018 by techie17