unable to open ms files

[e_g_r]

OK a pc here has developed a very annoying problem. When you double click on a MS office (2003) file in explorer or Outlook it dosn't open and explorer hangs.

 

Files WILL open in MS office apps if you go through the file - open route.

 

Done a full virus scan and found nothing.

 

Anybody got any clues?

 

Googled it to no availe and as its the heads secretary it is now becomeing an issue.

[Geoff]

Go into add/remove programs and open the MS Office entry. Do a repair when prompted. You may need the Office CD.

[EduTech]

Yh i had this on a machine here the other day, quick repair and it worked

 

I did need the Office CD though so make sure you have that to hand..

 

James

[StewartKnight]

do you need to reset the "default" programs in Control Panel?

[srochford]

In future, it might help to make your life easier by putting the contents of the CD on a network share and installing from there. You then don't have to worry about having the CD around when you do a repair, when there's a service pack etc.

 

Office 2003 has an admin install routine which you can use to create the network install point. Even if you only have a few machines and don't use AD group policies to deploy the software you can save headaches by keeping the install images on a server.

 

For stuff which you don't want to install like this you can put an ISO of the CD on a server and just use Daemon tools to mount that image when you need it - again, no CDs to lose and things are just less fraught :-)

[e_g_r]

OK this is still a problem.

 

Done a repair, done a uninstall re install and fully service packed and updated.

 

When you double click on an attacment it takes an age (at least 10 mins) to open.

 

Anyone got anything?

[Michael]

It does sound like a file association issue. What format is the file in question you're trying to open?

[e_g_r]

word 2003 through outlook 2003