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Posted

Bit of a cheek but I was wondering if people could post what their regular daily, weekly and monthly tasks are.

 

I am just trying to build a picture for better processes here where we don't really have anything scheduled as such on a regular basis.

 

Do some of you even have fixed tasks that you do on a daily weekly monthly basis or are you on a more reactionary ad-hoc system.

Posted

Im a technician and below is my usual jobs

 

Term time - mostly as and when

Password resets

New user accounts

New teacher laptops

problem solving

classroom issues

Online homework managing users

anything else that appears.

 

Holidays

Install software to classroom/office machines

Update software to classroom/office machines

Check AV in classrooms and repair as needed

Set up new teacher laptops

Any projects

 

Thats off the top of my head what I do.

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Posted

We don't have a definitive list, but the following spring to mind:

 

Half-termly: Projector filter cleaning, updating the "last physical check" date in the inventory records as we do them. I might stick an entry in our calendar to kick this off each time.

Weekly: Check over the WSUS server for any updates that aren't auto-approved.

Daily: I have a utility (PA WatchDISK) which scans our shared areas each morning and sends me an email alert if any folder has increased by 100MB or more. I can then go and check what's been added, and reduce the filesizes if appropriate. It's useful for keeping on top of camera dumps, etc.

I also keep our Nagios and AV dashboards open all day in my browser, and keep half an eye on them.

 

I do have a documented list of tasks that need to be performed at the start of each academic year. Things like updating groups and distribution lists in AD, rotating things for year groups, creating new users, stuff like that, plus a load of really easy to forget odds and ends, like an IIS log purge, etc. The list grows a bit each year, and I've found a documented list (with details about how do perform the tasks) has been invaluable, as things can get a bit stressy and it's too easy to forget things and lose track. I have that written up as a page in our documentation wiki.

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