Minecraft for Education emails linked to private email address!

[steven_layton_sl]

Hi

So, we're trialling Minecraft for Education, and have bought 4 licences to test this with a small group. However, I have somehow managed to mess up the order process and now when you assign a licence to a user, the auto emails are sent with my private email address linked to it, rather than the Office 365 One. I clearly can't have this being emailed out to students! (see the image below)

 

I suspect this happened because I was logged into my Hotmail in another tab, when the order was placed, but don't understand why it latched onto this, rather than my College one.

 

When I am logged into the Microsoft Store for Education with my College email account, it does show the correct Minecraft for Education licences, but just sends the email out with my private one.

 

Can anyone offer a suggestion of how to change the address it sends!

 

Edited November 8, 2017 by steven_layton_sl

[apearce]

Im not sure what the answer to this is yet but I wonder if it is your alternative email address that it is giving, as you are an Admin for the tenant and need your alternative address for signing up. It should never give this out but check everything for that email in your tenant and also do a get-msoluser -userprincipalname "upn" | fn to show you all yoru attributes (powershell and you need the MSOnline module installed).

[steven_layton_sl]

Hi, thanks for that, but I have had a look in the Admin > Exchange console, and also run the Powershell you suggested, but can't see my private email address there.

[steven_layton_sl]

Okay, so I have found a consistency with this issue, in that my colleague, who is also a Global Admin of our Office 365 Tenancy, assigned a Minecraft for Education licence to one of our test student accounts. The email that this test account received didn't state that it had come from his O365 account, but instead from his work Google email address (where mine was my private Hotmail one). So, its clear that the emails the assignment email uses to state who the mail came from is a secondary email address, but we don't have a clue where this is set and even remember setting it!

[ChrisH]

Are they the recovery emails for the accounts?

[steven_layton_sl]

Hi @ChrisH, maybe. How can I confirm this?

[steven_layton_sl]

Found it. It was in my Office 365 Settings > Personal info > Alternative email

Thanks all.

 

- - - Updated - - -

 

Found it. It was in my Office 365 Settings > Personal info > Alternative email