ActivInspire 2.10.66827 Proxy Settings / Internet Explorer

[bledegschicht]

If we use our Proxy Settings as described below, we get this error message:

 

If I only disable the first checkbox at the IE Proxy Settings "Use a proxy server for your LAN...." ActivInspire works but unfortunately no longer the browser :|

 

 

Internet Explorer Settings looks like this:

 

 

Address: proxy.abc.xyz Port 3128

 

the same settings are set in ActivInspire:

OS: Windows 10

 

are there any suggestion?

 

thanks

[phillyrovers]

Hi bledegschicht,

This is likely to be an authentication issue, you will need to input a username and password of a user that can authenticate onto your proxy server.

You need to out the IP address of your server into the server box, the port, and then the user name and password.

 

If this doesn't work I would suggest that you contact Promethean Technical support who will be able to advise further: https://support.prometheanworld.com/contact/

 

 

Thanks

[bledegschicht]

Hi phillyrovers,

 

Thank you for your answer, but the proxy server don't use authentication. Only "server:port" is required.

 

thanks

[Fraserb82]

Hi,

 

Sorry to hijack this post but it's kind of related to this.

 

Is anyone aware of a way I can pre populate this information during or just after installation so that we don't have to rely on the user inputting the info?

 

Asked one user to do this, included a screenshot of what to fill in and I have a 100% failure rate haha. On top of this we are building a new school and will have x70 users that we will need to get this done for. If there was a way to automate this, it would be brilliant.

[phillyrovers]

Hi @Fraserb82,

 

There is no easy way to push the proxy settings out across the network.

 

They are stored within each individual ActivInspire profile (of which there can be many if a teacher creates their own).

 

There may be a way of doing this, however it might not work.

 

On one machine, add the proxy settings for each ActivInspire profile, and save.

 

Then copy the profile files from that machine, and push to the other machines on your network into the same location.

 

They are stored (by default) here:

C:\Users\%username%\Documents\Activ Software\ActivInspire\My Resources\My Profiles

 

Thanks

[Fraserb82]

Thank you for the response phillyrovers, I will check this out.