Google captcha again...

[mrbios]

Seems this went away for a few months and now it's back in full force. Normally it's a one day issue, then the next day it has cleared itself. However we now appear to be getting it every day.

 

Has anyone found any links between this issue and smoothwall perchance? Is there a certain way of using google that triggers this perhaps?

 

Frustrating! I did try emailing a google company email last time this occurred asking if it was possible to be whitelisted from it happening. Got no response so I'm guessing it's not possible....

[Sylv3r]

We've previosuly had the issue with the google captcha form but smoothwall believed the issue wasn't with them, but we've not had any recent issues.

 

This is what i've taken from another post on the site:

 

Guidance for Google Captcha Issues

 

We are aware of an issue where multiple customers are experiencing the Google Captcha (Robots) page. This is something Google have changed within their settings which is causing the Captcha page to be shown to some users.

Important: It is likely that this issue will resolve itself after 24 hours, once Google adjust the Captcha settings.

 

 

Smoothwall's advice

 

Our recommended solution is to contact Google to inform them that you are being caught by the Captcha page. The Google contact button can be found at the bottom of the Google search page by clicking Settings and sending feedback.

A short term solution would involve disabling HTTPS decrypt and inspecting your client machines, however as you will no longer be able to filter HTTPS effectively, we do not recommend this.

 

To summarise, your Smoothwall is not causing this issue, Google have adjusted their Captcha settings which is causing users to see the Google Captcha page.