Chrome won't open web pages, but IE does (then Chrome works OK afterwards!)

[MYK-IT]

Hi,

 

Google chrome has been our default web browser for a long time, working fine etc... but we are currently experiencing a strange issue.

 

Upon opening Google Chrome nothing happens, as in no web pages load (no errors). But if you open Internet Explorer first, web connectivity works fine, and upon returning to Google Chrome that starts working fine too.

 

Any suggestions?

 

Thanks,

 

Mike.

[6Foot2]

We saw this too. We decided that, for some reason, that Chrome wasn't picking up our proxy settings until IE had been run at least once.

 

We added a GPO to set the proxies for Chrome independently of IE. This seems to have fixed the problem, as it hasn't been reported again.

Edited October 2, 2017 by 6Foot2
Typo and add some detail.

[MYK-IT]

Thanks DaveP,

 

But we don't have a proxy... only happened since end of last week and we have only applied the September 2017 security update...

 

I'll keep checking

 

Mike.

[TIOAOA]

We saw this too. We decided that, for some reason, that Chrome wasn't picking up our proxy settings until IE had been run at least once.

 

We added a GPO to set the proxies for Chrome independently of IE. This seems to have fixed the problem, as it hasn't been reported again.

 

We are also seeing this -@DaveP can you advise how I set proxy independently for chrome please Thanks

[6Foot2]

We are also seeing this -@DaveP can you advise how I set proxy independently for chrome please Thanks

 

Download Google Chrome policy template:

 

Link: https://dl.google.com/dl/edgedl/chrome/policy/policy_templates.zip

 

Begin editing Group policy:

Navigate to Local Computer Policy > Computer Configuration > Administrative Templates.

Right-click Administrative Templates, and select Add/Remove Templates.

Add the chrome.adm template via the dialog.

Once complete, a Google / Google Chrome folder will appear under Administrative Templates if it's not already there. If you added the ADM template on Windows 7, it will appear under Classic Administrative Templates / Google / Google Chrome.

 

Once the template has been added:

 

[Arthur]

Add the chrome.adm template via the dialog.

For Windows Vista (and above) it's much better to use the ADMX/ADML files rather than the ADM.

 

1. Copy chrome.admx and google.admx from policy_templates\windows\admx to:
    
   

   \\YourDomain\sysvol\YourDomain\Policies\PolicyDefinitions

   
    
   

2. Copy the ADML files in policy_templates\windows\admx\en-GB to:
    
   

   \\YourDomain\sysvol\YourDomain\Policies\PolicyDefinitions\en-GB

   
    
   

3. Copy the ADML files in policy_templates\windows\admx\en-US to:
    
   

   \\YourDomain\sysvol\YourDomain\Policies\PolicyDefinitions\en-US

   
   

ADM files are stored in each individual GPO so the more Chrome GPOs you create, the more disk space you use and the SYSVOL replication traffic is increased.

 

With the ADML/ADML templates there is only ever one copy stored in SYSVOL.

[simpsonj]

You can also try opening your Chrome properties and then adding the following to the end of your Chrome Target --winhttp-proxy-resolver so it should look something like:

 

"C:\Program Files\Google\Chrome\Application\chrome.exe" --winhttp-proxy-resolver

[the_wuigi]

For Windows Vista (and above) it's much better to use the ADMX/ADML files rather than the ADM.

 

1. Copy chrome.admx and google.admx from policy_templates\windows\admx to:
    
   

   \\YourDomain\sysvol\YourDomain\Policies\PolicyDefinitions

   
    
   

2. Copy the ADML files in policy_templates\windows\admx\en-GB to:
    
   

   \\YourDomain\sysvol\YourDomain\Policies\PolicyDefinitions\en-GB

   
    
   

3. Copy the ADML files in policy_templates\windows\admx\en-US to:
    
   

   \\YourDomain\sysvol\YourDomain\Policies\PolicyDefinitions\en-US

   
   

ADM files are stored in each individual GPO so the more Chrome GPOs you create, the more disk space you use and the SYSVOL replication traffic is increased.

 

With the ADML/ADML templates there is only ever one copy stored in SYSVOL.

 

Are both the admx files required to be copied over? Chrome.admx and google.admx

[Arthur]

Are both the admx files required to be copied over? Chrome.admx and google.admx

Yep!

[the_wuigi]

Hi,

 

Google chrome has been our default web browser for a long time, working fine etc... but we are currently experiencing a strange issue.

 

Upon opening Google Chrome nothing happens, as in no web pages load (no errors). But if you open Internet Explorer first, web connectivity works fine, and upon returning to Google Chrome that starts working fine too.

 

Any suggestions?

 

Thanks,

 

Mike.

 

Remove the check box from Automatically detect settings and chrome should open first time without the need to launch ie first

[Tesla]

For Windows Vista (and above) it's much better to use the ADMX/ADML files rather than the ADM.

 

1. Copy chrome.admx and google.admx from policy_templates\windows\admx to:
    
   

   \\YourDomain\sysvol\YourDomain\Policies\PolicyDefinitions

   
   

2. Copy the ADML files in policy_templates\windows\admx\en-GB to:
    
   

   \\YourDomain\sysvol\YourDomain\Policies\PolicyDefinitions\en-GB

   
   

3. Copy the ADML files in policy_templates\windows\admx\en-US to:
    
   

   \\YourDomain\sysvol\YourDomain\Policies\PolicyDefinitions\en-US

   
   

ADM files are stored in each individual GPO so the more Chrome GPOs you create, the more disk space you use and the SYSVOL replication traffic is increased.

 

With the ADML/ADML templates there is only ever one copy stored in SYSVOL.

@Arthur I have just seen this and am attempting it, but I can't see an en-GB folder, should I just add one?

[Arthur]

I can't see an en-GB folder

There's an en-GB folder in the Chrome policies .zip (Windows\ADMX folder)

 

https://dl.google.com/dl/edgedl/chrome/policy/policy_templates.zip

 

[Tesla]

There's an en-GB folder in the Chrome policies .zip (Windows\ADMX folder)

 

https://dl.google.com/dl/edgedl/chrome/policy/policy_templates.zip

 

 

I mean in the actual policy definitions folder

 

[Arthur]

I mean in the actual policy definitions folder

Only create an 'en-GB' folder in the PolicyDefinitions folder if you have policies to go in there.