Weird font when printing - random, Uniflow/Canon

[Andycat]

We have a spreading problem, affecting more users daily.#

 

Uniflow/Canon mfds as follow me printing. Work printed by some people/from some machines gets printed in an incorrect font. Always the same (Old typewriter) style, no matter what the original document is.

 

This started with a couple of users, but more and more are getting it now. Profile resets don't seem to help, we've tried new drivers and our provider, Maintel, are struggling to help too.

 

Any ideas?

[Oaktech]

are you using a device specific driver, the uniflow driver or the generic driver?

 

We've just moved to the package aware driver generic plus from the generic non PA and everything as got weird. We are direct with canon and they are saying it's an issue with package aware drivers and to sit tight until they release a new driver.

 

I'm wondering whether it's a uniflow issue. have you tried creating a test queue and seeing if the problem follows you?