PaperCut Printers via Profile Manager

[J_Worth]

Hello everyone,

 

I have installed a PaperCut MF secondary server on our Mac Mini server and have created each of the MFDs as well as the Virtual Print Queue for the hold/release queue. However, when adding the Virtual Print Queue to Profile Manager (for a device group), the printer does not appear on the clients and says, "No Printer Selected". I click the Printer drop down and it is empty.

 

Looking at the "Profiles" part of "System Preferences" it shows that this particular part has applied to the client. The Virtual Print Queue is set to use the Generic Postscript Driver as mentioned on a PaperCut help topic.

 

Any help would be greatly appreciated as I am beginning to tear my hair out with it!!

 

Thanks.

[aarongulley]

Is there printer set up a null printer? If so under printers within Profile Manager you should be able to add the ipp address i.e ipp://10.140.84.1/printers/FollowMeQueue

 

Thanks

 

Aaron.

[J_Worth]

Is there printer set up a null printer? If so under printers within Profile Manager you should be able to add the ipp address i.e ipp://10.140.84.1/printers/FollowMeQueue

 

Thanks

 

Aaron.

 

Thanks for you response. Yes, there is a null printer setup - I followed the PaperCut documentation on how to get a null printer setup on macOS. The printers are available to select in Profile Manager but they do not appear on the client when you go to print a document.

[Big_Ted]

What version of Mac OS are you running?

Are you able to upgrade the OS as I am not sure profile manager is still the recommended way to do this.

[J_Worth]

What version of Mac OS are you running?

Are you able to upgrade the OS as I am not sure profile manager is still the recommended way to do this.

 

We are running macOS 10.12.5 with Server 5.3.1.

Edited June 4, 2017 by J_Worth