Annoying Windows Update stopping printing!

[mtillbrook]

Ok, so i thought i would share with you all something stupid and annoying that occured the other week for me!

 

There was a Windows update in November, KB3170455, which decided it was going to prompt everyone I had connected to a Ricoh MFP to prompt for a driver update. Even if a user was a local admin on thier laptop (some SMT were!) they still couldn't update the driver and, more annoyingly, as a domain admin I couldn't either. Needless to say I have removed this from WSUS now!

 

It turns out that if you remove this update from both client and print server, everything gets fixed and starts working again! I think it was only affecting certian Ricoh drivers but it was a pain in the a*** for me!

 

Enjoy!

[fiza]

Yep - previously discussed http://www.edugeek.net/forums/windows-7/172860-kb3170455-preventing-printer-installation.html

[mtillbrook]

ah, ok cheers. I did try to search for it but obviously didn't look hard enough!

[fiza]

ah, ok cheers. I did try to search for it but obviously didn't look hard enough!

 

I didn't find it either. We came across the issue last year and someone pointed me to it.

[Jon_McWatters]

Has anyone removed the update and still been unable to install the print drivers? Windows 7 on a domain. I have uninstalled the update on several machines and they worked. Any ideas on how to fix without rebuilding the machine?

[mtillbrook]

Yes, I've had two machines on a network of several hundred that the fix didnt work for. The only solution was to re-build the machine I'm afraid but partly down to the fact I just didn't have the time to be playing with it for too long and re-building was faster!