Sharepoint Online Sharing Issue

[Maus]

Hi everyone,

 

We're experiencing a troubling issue- 'Share' notification emails aren't going out from Sharepoint Online and OneDrive when documents / libraries / sites are shared to Groups. If shared with individual Members of the group, they go out just fine and if you email the group directly it works fine too.. This seems to have been the case for over a week now.

 

Exchange mail-trace shows nothing either. The issue is with Microsoft support, but so far all we've had is a couple of 45-min phone calls for them to take screenshots...

 

Has anyone else had experience of this?

[Maus]

Ok, I've managed to make some progress. The issue seems to be caused by an interaction between a change in the sender displayed for the notifications (previously it spoofed the user, now it shows as [email protected]) and the Delivery Management for the group being set to 'Inside the organization only'.

 

I'm not aware of any settings changes we've made to effect this, anyone notice this change also?

[Maus]

Terrible to be the only replies to my own post multiple times but here goes- seems this is a publicized change as of Jan 2016:

 

https://support.microsoft.com/en-gb/help/3134824/information-about-changes-to-the-address-that-is-used-to-send-notification-email-messages-from-sharepoint-online

 

Question is what is the recommended work-around, if one doesn't want to those groups to be receiving external emails?

Edited February 3, 2017 by Maus

[tenglish]

Hi Maus

 

I have the exact same problem and was wondering if you managed to find a workaround?

 

I have spoken to Microsoft and was told that this is not on the roadmap and so I would need to submit it as feedback, so it can be added.

 

However, Microsoft did post a message in the in the Message Center on 07/02/2017 stating "We will be replacing this behavior by sending these mails from the original sender’s mailbox (as opposed to a no-reply address) in the near future. We’ll be gradually rolling this out to First Release customers in early February",but this message seems to have disappeared from the Message center.

 

See link below for the full message.

https://blogs.technet.microsoft.com/skywriter/2017/02/13/office-365-weekly-digest-2017-06/

 

Thanks