Unable to save file with a certain name in a folder

[OllyM]

Hi

 

I have an odd issue on an old 2008 R2 server. Users report odd issues saving files whereby they can't save files with certain filenames and/or certain extensions in a folder. Trying to save with a slightly different filename works.

 

When I do my tests this is what seems to happen;

 

• The user can create a doc called 123.doc in a certain folder. They can edit and save that doc.
  
• If they want to save that doc as a 123.pdf, using either Words Save As PDF option or a Word plugin, they get told that they don't have permissions to access that file, or sometimes that the file is read-only (depending on how they go about saving that PDF).
  
• However they can save the same file as 1234.pdf and that works fine, however they are then unable to rename it back to 123.pdf.
  

 

Now, in all these cases 123.pdf doesn't exist. Sometimes it used to exist but was deleted, on other occasions it has never existed, was a completely new file.

 

Anyone seen anything like this?

 

I've tried;

 

• resetting the permissions on the folder/files
  
• chkdsk till I'm blue in the face
  
• Checked the raid controller for any errors
  
• Created new users and also new folders for the files, but the issue still happens, seemingly at random.
  

 

Answers, if you have any, would be welcome.

 

Olly

[BKGarry]

Stupid question, there isn't any random FSRM rules in place is there?

[OllyM]

I knew I'd forget something on my list

 

I've already checked FSRM but that role isn't installed. Just bog standard File Server.

[speckytecky]

Did that sort it for you @OllyM

 

We had a similar issue with a Windows 2008 file server. We got round it by giving full permissions on the local machines Windows Temp folder.

[OllyM]

Hmm interesting.

 

Soooo, Full permissions to Everyone on the c:\windows\temp folder?

 

I'll check it. I have to say I hadn't though of looking locally.