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Posted

Hi all

 

Apologies if this is in the wrong sub-forum.

 

I'm new to MDM, and i'm having trouble deploying the Smoothwall Root Certificate via Lightspeed MDM. The lightspeed system is working perfectly find by the way for things such as deploying apps and config changes, which makes me think i'm making a mistake with the cert. Here's what i've done so far.

 

1 - Downloaded the mitm cert from Smoothwall

2 - Logged into LS

3 - Selected the correct group to deploy from

4 - In the "Policies" section, scrolled down to "Certificates"

5 - Clicked "Add New"

6 - Click on "Select Certificate"

7 - Click the "+" symbol to upload the cert

8 - Give the cert a name of "Smoothwall Root Certificate", clicked "Add"

9 - Ensure that the cert is selected and press save.

 

The certificate shows in the policy as present, but no matter what i do i dont seem to be able to get the cert to download and install. Note that the MDM policy will allow me to install it manually from the Smoothwall as a work around.

 

Am i correct in thinking that once LS does correctly download the certificate that it should show up in General\Device Management on the iPad, alongside the LightSpeed Profile?

 

Many thanks

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  • Thanks 1
Posted

Hi Ambient yes it should show up in General > Device Management.

 

Lightspeed only supports certain types of certificate, I think I had to convert the one I got from our Smoothwall before it would correctly install - but that might have been for an older proxy we were using - can't remember!

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