Confused Help! Changed registrar to GoDaddy, need Office 365 to continue working?

[abers]

Hi all,

 

I wouldn't normally post asking for help but am just getting myself in a muddle and need someone with a clear head to answer.

 

I have just moved my domain from our existing registrar to a new one (GoDaddy)

 

We have a website designed through WIX but its connection is via pointing.

 

Lastly and most importantly. We have free Office 365 student/staff and i would really, really like it to continue working. What settings do i need to change in order for this all to work?

 

GoDaddy have advised i need to change my nameservers from ns1/2.livedns to their default ones. But they said if we have a website with someone else (i.e WIX) that i need to make the changes with them. But if my connection is via pointing does this not mean they are not hosting?

 

Office 365 technical team advised that if i make a change to my registrar it will wipe all my emails and disconnect my current emails from working? how?!

 

My current provider are unsure on what needs to happen.

 

I thought i had a grip on the whole website/dns/registrar/o365 thing but i am clearly lost.

 

Any help would be massively appreciated.

[Michael]

Within the O365 Admin Console, when setting up your domain and its MX records you can use the wizard to 'talk' to GoDaddy for you (using your GoDaddy user/pass) and it enters all the info for you.

 

This guide explains how to 'point' your domain to Wix, but generally speaking DNS is the way to go. WIX provide you DNS addresses and you input those within GoDaddy.

[Michael]

Changing registrar will not wipe e-mails, but it must be done carefully to minimise disruption to Mail flow. Late at night/early hours of the morning when mail traffic is low would be recommended, but in saying that, given that you've already changed registrar I suspect e-mails have stopped working until you populate the MX records.

[abers]

thanks for the information and replies its much appreciated. The change went through yesterday and so far nothing has changed with regards to emails which i find odd.

 

On the O365 domain admin panel it is saying green light everything ok.

 

On GoDaddy it is still stating my DNS records as NS1/2 which comes back as FastHosts (i guess that was the company my previous registrar was using)

 

On my WIX control panel it has what looks like all the O365 required MX records plumbed into the DNS section apart from the section under A (HOST) that states

 

mail.mywebsite.co.uk points to 213.171.216.114

[Michael]

DNS can take up to 72 hours to replicate globally across all main DNS servers, so it's definitely something you need to sort ASAP.

[abers]

Thank you, so should i be logging into GoDaddy and changing my DNS from ns1/2.livedns to their default ones?

 

Sorry for 101 questions...