Ruckus ZD1112 Upgrade Gone wrong!!

[Joanne]

I upgraded my firmware last night on the ZoneDirector 1100 (1112) to 9.6.2.0 build 13 and it is telling me that the APs are no longer supported.

 

I'm trying to downgrade, but it doesn't like any of the files I have tried (9.1.0.0.38 and 9.4.2.0.29)

 

Any suggestions? I've got a call open with Ruckus, but I need it working now!

[pantscat]

What was the last release before 9.6.2.0? You probably need to downgrade sequentially I think!

They're a bit picky about how they downgrade.

 

Also - make sure that you've got a backup of your config - or at least have it really well documented. I've seen them revert to factory settings after a downgrade.

Edited September 13, 2016 by pantscat

[Joanne]

According to this http://www.edugeek.net/forums/wireless-networks/152411-ruckus-zone-director-upgrade-major-issue.html

 

 

9.6.2.0.13 > 9.5.3.0.44 > 9.4.3.0.22 > 9.3.2.0.3

 

I'll give 9.5 a try

[Joanne]

hmmm 9.5.3.0.44 isn't available to download... https://support.ruckuswireless.com/software?filter=29#firmwares

[pantscat]

Hmm - 9.5.1.x https://support.ruckuswireless.com/software/266-zd1100-9-5-1-0-50-mr-software-release

[Joanne]

I found the secret link https://support.ruckuswireless.com/products/29-zonedirector-%201100/software/407-zd1100-9-5-3-0-44-mr-software-release

[pantscat]

Nice one... l333t hacking skilzz. etc.

[Joanne]

I hope it works. Upgrading now!

[Joanne]

OK so version 9.5.3.0.44 accepts my APs... don't know whether to try and get the backup to restore to it or not

[timbo343]

OK so version 9.5.3.0.44 accepts my APs... don't know whether to try and get the backup to restore to it or not

 

Which APs are you running? Im not sure if you can upgrade the APs via the onboard web server.

[timbo343]

OK so version 9.5.3.0.44 accepts my APs... don't know whether to try and get the backup to restore to it or not

 

Ive got "zd1100_9.6.1.0.15.ap_9.6.1.0.15EKSDSJCADOZRVMEE.img" firmware if you want it?

[Joanne]

I have APs 7372's. I will not be doing another firmware upgrade anytime soon! I did it because it was becoming increasingly difficult to connect to the controller because of a cipher issue -

 

I can only get to it through the server on Internet Explorer.