Individual lessons not showing in "edit marks"

[JohnRMoore]

Hi, when staff follow the sims route

 

focus > lesson monitor > edit marks

 

the resultant view only shows am and pm marks, with no individual lessons, and no apparent way of changing the view.

 

Is something set up wrong? This is causing chaos, so your help would be greatly appreciated. Our gold plated support contract with SIMS is giving us an estimated 4 hour wait

 

Thanks

 

John

[PhilNeal]

I understand that a possible solution has already been sent to you?

[JohnRMoore]

Just been sorted by SIMS, so emergency over. We now have another thing to add to the beginning of year checklist!

[DMSgeek]

Hi, did you get a resolution to this? We have the same issue!

 

Thanks