Updating of Hyper-v Integration tools

[Kitkatninja]

Hi All,

 

Was wondering if any of you have had this issue... The updating of Windows 2012 r2 integration tools on a virtual server?

 

OK, the environment:

 

Host server: Windows 2012 r2 Datacentre (fully updated)

Virtual server: Windows 2012 r2 Standard (fully updated)

 

Integration tools on virtual server: 6.3.9600.16384

Integration tools that is to be installed: 6.3.9600.17831

 

During installation (upgrade) it comes up with the following error: An error has occurred: One of the update processes returned error code 14101.

 

Error messages in Event viewer: None

 

Work done to try to get it to install:

All Windows updates

Reboot (just in case anyone mentions that)

Install KB3063283

The uninstall of KB3161606

 

Currently this is only coming up as a warning in SCOM, but I would rather not have any warnings

 

We're still looking into this, but if anyone has any thought (in relation to this), that would be great...

 

-Ken

[localzuk]

This seems relevant: Solved: Error 14101 when you try to install KB3161606 or HyperV-Integration-Service

[Kitkatninja]

Yeah, just found that. Half way thru the DISM command, will see if that works...

[Kitkatninja]

Yes, the conbination of the removal of:

KB3161606

 

with the following command:

dism /online /cleanup-image /startcomponentcleanup

 

Worked on 2 of the 3 servers (so far), one 3rd server after the dism command, it errored out with "Error 14098 the Component Store has been corrupted".

 

I have run the following command:

Dism /Online /Cleanup-Image /RestoreHealth (which ran successfully), rebooted the server and currently running the above dism command again... Waiting for it to finished to see if the 3rd server can be done as well

[TwistedHelixis]

i have a different fix - Hyper-V Integration Components Fail to Upgrade after KB3161606 | Aidan Finn, IT Pro

https://social.technet.microsoft.com/Forums/windowsserver/en-US/7575b637-d559-46a7-8e00-53b1b12d530f/integration-services-update-required-2012r2-host-and-vm?forum=winserverhyperv

 

Apparantly you can rename a file and then continue with the install

[TwistedHelixis]

. Waiting for it to finished to see if the 3rd server can be done as well

 

Let me know how it goes as I have installed this stupid update at a good few schools before noticing the problem, and will need to fix it during the summer hols.

[Kitkatninja]

Following on from my last post; the startcomponentcleanup, RestoreHealth (reboot) and then startcomponentcleanup (reboot) worked. I have been able to install the latest version of the hyper-v tools on my VMs

[TwistedHelixis]

@wagnerk

So If I have the update KB3161606 installed on a host and 2 client vm's where should I be uninstalling the updates from just the client vm's or the host and client?

[Kitkatninja]

I uninstalled from the client only

[TwistedHelixis]

Thanks

[Kitkatninja]

No worries